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About Now Sapphire Riviera Cancun

Experience Now Sapphire Riviera Cancun — an all-inclusive, family-friendly resort renowned for its tropical landscape of palm trees, soft sand and sparkling azure sea. You and your family will enjoy the perfect, worry-free vacation at a AAA Four Diamond award-winning resort that is only 15 minutes from Cancun International Airport. Enjoy the minimalist architecture and décor, beachfront location and an artificial sea barrier to ensure you enjoy a seaweed-free dip in the ocean.

Caring for Our World

Our passion for the world around us is as much a part of who we are as the lifelong family memories we help guests create. See how Now Sapphire gives back to its community and beyond.

Environmental Impact

Now Sapphire Riviera Cancun has achieved significant and measurable sustainability milestones and has received the Rainforest Alliance Certified™ mark. The requirements for certification are aligned with the Global Sustainable Tourism Criteria. This certification assures the commitment of Now Sapphire Riviera Cancun to reduce the impact of its activities on the planet and local communities.

Wildlife Protection

As a standard, our resort restaurants never serve any meals that include any shark species. We continue to support the conservation of sharks with programs like the Saving Our Sharks association through monthly donations to continue research on the state of the wild shark populations.

Recycling & Resource Conservation

By supporting the ecological group Sierra Gorda AC, we reduce our carbon footprint with the reforestation of the Sierra Gorda forest in the state of Queretaro, which leads to increased oxygen produced by the forest. The community directly manages this, generating sources of employment and, at the same time, offsetting our carbon footprint.

Our Community

Guests of Now Sapphire have the unique opportunity to help the children of Quintana Roo. For $30 USD per person, guests can purchase a special dinner at Cibu or Paramour restaurants. The money raised helps maintain toy libraries, prevent childhood obesity, and prevent the exploitation of children in Quintana Roo.

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Awards & Recognition

Now Sapphire Riviera Cancun has received some of the most prestigious travel awards and recognition in the world. Book your getaway, wedding or meeting now and see for yourself what sets our award-winning resort apart.

four diamond AAA award

AAA Four Diamond Award

Now Sapphire has been awarded the highly-coveted AAA Four Diamond award! The resort had to meet high standards of criteria in categories such as accommodations, food & beverage.
Years Won: 2019

Distintivo “S”

The Ministry of Tourism for Mexico has awarded Now Sapphire recognition for utilizing environmental programs, eco-practices and self-sustainability since 2013. 
Years Won: 2013 -2020

Travelife Gold Certification Award Graphic

Travelife Gold

Now Sapphire is recognized by Travelife due to the sustainable tourism practices demonstrated since 2015. 
Most Recent Years Won: 2015 - 2021

Award for Hotels.com

Hotels.com Loved by Guests All-Inclusive Winner

Hotels.com awarded Now Sapphire the Loved by Guests Award – a program which celebrates hotels with the best review scores from 20 million genuine traveler reviews.
Most Recent Years Won: 2019

WTTC safe travels award

WTTC Safe Travels Stamp of Approval

All our branded properties across Mexico, the Caribbean, Panama, Curacao, St. Martin, and the Dominican Republic have achieved the specialized designation from the WTTC. These defined protocols signify the highest standard in health and hygiene, which provides additional confidence and peace of mind our valued guests.

Most Recent Year Won: 2020

AAA inspector's best of housekeeping award

AAA Best of Housekeeping Award

Now Sapphire Riviera Cancun has been recognized with the AAA Inspector’s Best of Housekeeping award, granted to AAA Inspected & Approved hotels throughout the United States, Canada, Mexico and the Caribbean for earning the highest possible cleanliness and condition scores.
Most Recent Years Won: 2019