Traveler Information – Coronavirus (COVID-19)
Your safety and well-being are our highest priority. As we face unprecedented times, we’d like to keep you informed of how we are responding to the situation brought on by COVID-19. Please visit the link below for our latest updates, enhanced policies and general FAQs. Coronavirus (COVID-19) Status
We are Experiencing High Call Volumes and Extended Hold Times
If you are not traveling within the next 72-hours, please consider calling at a later time or complete and submit our online form.
Escape to Now Emerald Cancun
Situated in Cancun’s Hotel Zone between the Caribbean Sea and the Nichupte Lagoon, Now Emerald Cancun offers a unique Unlimited-Luxury® experience that the whole family will love. This gem is set on a beautiful white sand beach with crystal blue water and features 427 rooms and suites with garden, lagoon and ocean views. Now Emerald combines the beauty of lush nature with modern world-class facilities and is conveniently located only 8 miles away from the Cancun International Airport. Enjoy unlimited gourmet food and beverages at 8 restaurants and 8 bar options, plus activities that will keep everyone entertained. From endless daytime land and water activities, a relaxing spa by Pevonia® and three beautiful pools to kids and teens clubs and adults-only designated areas, the options are endless.